Praise: While most Chicago residents are settling down for the night, the Salvation Army's subway ministry is getting started. Officers work from 9 p.m. to midnight, talking to people in the train station and offering them refreshments. They strike up friendly conversations to find out if there is some way to help. A 16-year-old boy's life was changed at one station. A Salvation Army officer saw him, tapped him on the arm, and said, "Do you want to get off the streets?" The boy began sobbing. He told his story, saying he was a heroin addict who had been thrown out of his house two weeks ago and wanted help but didn't know where to turn. "It was the Holy Spirit," the officer who spoke with the boy said. The boy "was six inches from being gone, but the Spirit told me he needed me."